What type of managers support line workers by providing specialized technical skills?

Staff managers are responsible for supporting line workers by providing specialized technical skills and services that assist in the achievement of organizational goals. Unlike line managers, who directly oversee the operations and performance of line workers, staff managers focus on specific areas such as human resources, accounting, or marketing, which require specialized knowledge. This division allows line managers to focus on their core tasks while staff managers enhance overall productivity and efficiency through their expertise.

For instance, a staff manager in human resources might develop training programs for line employees, while a staff manager in IT could provide essential technological support. This differentiation is fundamental in organizational structure and helps maintain a clear hierarchy whereby staff managers complement the work of line managers. Understanding this distinction is crucial for grasping how various managerial roles contribute to the functionality of an organization.