What type of management focuses on recognizing and understanding the emotions of both self and others?

The correct answer is emotional intelligence, which emphasizes the ability to recognize, understand, and manage one's own emotions as well as the emotions of others. This skill is crucial in the workplace because it enhances interpersonal relationships, improves communication, and fosters teamwork. Individuals with high emotional intelligence can navigate social complexities, resolve conflicts more effectively, and inspire and influence others.

In contrast, strategic management pertains to the overarching strategies and plans that guide an organization towards its long-term goals but does not specifically focus on the emotional aspects. Transformational management involves inspiring and motivating employees to exceed their own self-interests for the good of the organization, yet it does not focus explicitly on emotional awareness. Operational management is more concerned with the day-to-day operations and efficiency of an organization rather than the emotional dynamics within it. Thus, emotional intelligence stands out as the management type that directly engages with emotions and their implications in the workplace.