What term describes positive organizational behaviors that are not specifically rewarded or sanctioned?

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The term that describes positive organizational behaviors that are not specifically rewarded or sanctioned is "Organizational Citizenship." This concept refers to voluntary behaviors that employees engage in that go beyond their formal job requirements. These behaviors contribute to the overall effectiveness of the organization but are not explicitly recognized by formal reward systems.

Organizational Citizenship behaviors include actions such as helping colleagues, being involved in team activities, and promoting a positive work environment. These behaviors can significantly enhance team cohesion and organizational culture, making them beneficial even if they aren't directly tied to performance evaluations or incentives.

The concept of "Acts of Citizenship" draws on similar themes but is not as widely recognized in the context of organizational behavior as the preferred term, "Organizational Citizenship." Job performance typically refers to the specific tasks and responsibilities outlined in a job description and directly related to performance metrics. Employee engagement denotes the emotional commitment that employees have toward their organization, which can influence their performance and willingness to engage in citizenship behaviors but does not specifically define the behaviors themselves.

Thus, the correct choice captures the broader category of voluntary and positive contributions employees make to the organization, beyond what is formally rewarded or sanctioned.

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