What term describes a person's sense of fair treatment within the communication process?

The term that describes a person's sense of fair treatment within the communication process is interactional justice. Interactional justice focuses on the quality of the interpersonal treatment people receive when procedures are implemented. It emphasizes the importance of communication, respect, and dignity in interactions, highlighting how individuals perceive fairness in the way they are treated in the process of decision-making and information sharing.

In the context of organizational management, a strong sense of interactional justice can enhance trust and cooperation among team members, fostering a positive work environment. This concept is particularly relevant when discussing how leaders communicate decisions, respond to concerns, and acknowledge the emotional experiences of their team members. When individuals feel they are treated fairly within communication processes, it positively influences their overall organizational commitment and satisfaction.