What is the relationship between hygiene factors and motivation according to the theory?

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The relationship between hygiene factors and motivation is rooted in Herzberg's two-factor theory, which distinguishes between hygiene factors and motivators in the workplace. Hygiene factors are elements that can prevent dissatisfaction but do not directly lead to higher levels of motivation or job satisfaction. These include aspects such as salary, company policies, working conditions, and job security.

When hygiene factors are present and adequate, they can help to prevent employee dissatisfaction. However, simply having these factors does not inherently result in strong motivation or increased job satisfaction; rather, motivation arises from other factors, which Herzberg categorizes as motivators. These motivators are related to the nature of the work itself, such as recognition, responsibility, and opportunities for personal growth and achievement.

Thus, while hygiene factors can create a neutral or non-dissatisfied state for employees, they do not, on their own, foster a high level of motivation. This is why the option stating that hygiene factors alone do not create motivation accurately reflects Herzberg's theory and emphasizes the need for additional motivators to drive high levels of employee engagement and motivation.

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