According to the Two-Factor Theory, what is the outcome of an absence of hygiene factors?

According to the Two-Factor Theory, developed by Frederick Herzberg, hygiene factors are essential for preventing dissatisfaction in the workplace. These factors include elements such as salary, company policies, working conditions, and relationships with coworkers. If hygiene factors are inadequate or absent, it leads to employee dissatisfaction.

This dissatisfaction does not stem from a lack of motivation but rather from unmet basic needs that can create a negative work environment. Thus, when hygiene factors are lacking, employees tend to feel unhappy and demotivated, which directly correlates to the presence of dissatisfaction in the workplace.

In contrast, the presence of hygiene factors does not necessarily lead to high satisfaction or increased motivation; satisfaction and motivation are primarily influenced by the presence of motivators, such as achievement, recognition, and the work itself. Therefore, the correct outcome of an absence of hygiene factors is dissatisfaction, highlighting the importance of addressing these basic needs to create a more motivated and satisfied workforce.