According to studies, what was concluded about workers who received special attention?

Workers who received special attention tended to show improvements in their performance, as indicated by various studies, including the well-known Hawthorne studies. These studies demonstrated that when employees feel valued and receive focused attention from management, they often become more productive. This phenomenon can be attributed to a variety of factors, including increased motivation, enhanced morale, and the perception that their contributions are recognized and appreciated.

The increased performance observed in these workers could also be linked to the psychological impact of receiving attention, which can lead to a greater sense of belonging and commitment to their roles. The idea is that when employees feel they are being noticed and that their needs and opinions matter, they are more likely to put forth greater effort and produce higher-quality work.

In contrast, other outcomes such as decreased output, lack of engagement, or resistance to changes typically arise in different contexts where employees do not feel supported or engaged. Therefore, the evidence strongly supports the conclusion that special attention leads to improved performance among workers.